When it comes to Systems Maintenance, there can be no one better than The Copier Company. Regardless of the size of your business, our team of experienced professionals are committed to offering you the highest quality customer care and support.
We aim to respond to every customer query within eight working hours (Monday to Friday 09:00- 17:30). We understand that all companies operate differently; so to help your company run as efficiently as possible we can offer support packages tailored to your business’ individual requirements. Contact us to discuss your requirements.
All calls to our support team are dealt with at our Bradford base. We will dispatch one of our highly qualified field engineers to you as soon as possible. All our engineers have years of experience and are skilled in the field of IT; able to provide assistance with PCs and Apple Mac systems. Our central workshop supports them, able to provide fast turnarounds for essential and non-critical equipment.
We provide all our engineers with detailed documentation regarding dates, times, actions taken and any further action required should this arise. This sheet will be signed by you the customer; keeping you up to date with every stage of the process. Should you have any questions regarding the status of ongoing services, don’t hesitate to call our service manager. We’ll make sure you’re informed every step of the way.
Every fault reported to our service team is allocated an individual identification number.
Through our commitment to first class customer care, our refusal to compromise on quality and our highly skilled team of engineers, The Copier Company can offer you the ultimate customer satisfaction.